Your PBX, Your Way: On-premise or in the Cloud

Introducing state of the art telephony with 3CX Windows IP PBX, utilising voice over IP (VoIP) for switchboard or Private Branch Exchange voice calls. With a wide variety of features at your fingertips.

3CX IP PBX is one of the few PBX systems that has all the enterprise features at no additional cost. Its windows web-based administration makes phone system management effortless to your in-house IT. 3CX Phone System eliminates the phone-wiring network and easily allows users to work remotely.

Additional features of the 3CX IP PBX can be installed remotely with the click of a button. This means no costly call out fees when you want to make changes on your PBX.

Key features of the 3CX IP PBX solution

  • Time based routing: Evening or weekend messages.
  • Skills based routing: Messages to be distributed to the relevant people.
  • Interactive voice response (IVR): Incoming calls to be controlled automatically, 24/7.
  • Soft switch: Seamless add-on features as well as standard features found on conventional PABXs.
  • IP-based infrastructure: Because it works on any existing IT network, you only need a single network point for your computer and phone.
  • Remote Access: Maintenance and upgrades can be handled remotely.
  • Expandable: 3CX grows with your business, giving you; local or remote extensions on or off site. Add users by the push of a button.
  • No license costs: Pay a once off up-front fee or you can finance it.
  • Cost-effective technology: Minimal hardware, remote support and a flat rate for all features.
  • Automatic failover: In the event of a failure

Use 3CX IP PBX to:

  • Experience crystal clear voice calls with minimal down time.
  • Save costs.
  • Expand your business telephony system remotely & cost-effectively.
  • Employ a feature rich, system ready IP PBX system in your call centre.

Slash Costs

By using 3CX, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.

  • Decrease your Phone Bill by up to 80%
  • Licensing based on number of simultaneous calls and not extensions
  • Avoid per extension licensing and pay per PBX instead
  • Make free interoffice calls and branch calls
  • Use prominent SIP trunks to reduce outbound call charges
  • Reduce travel expenses with integrated web conferencing
  • Eliminate 800 number phone bills with WebRTC integration
  • Use International DIDs & IP Telephony so customers can call in at competitive rates

Next Generation Call Center features

With the 3CX PRO and Enterprise editions you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX’s contact center technology.

  • Call Center Reporting – user activity, team queue, SLA and more
  • Queue Strategies and real-time statistics – round robin, hunt by threes and more
  • Barge in, listen-in and whisper to agents’ calls
  • CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more
  • 3CX CRM API to develop your own CRM integration
  • Live Chat & Talk with your website visitors and offer real-time support